Terms of Service

These are the "rules" for accounts. In order to make sure our systems run smoothly, we have to set and enforce rules. These rules are here to protect our customers!

What is this?

The Terms of Service (TOS) are the rules and regulations that specify guidelines for using our shared hosting services. All use of our shared hosting services is subject to these terms. Please read them carefully and ensure that you understand and agree to all parts. Use of's services implies agreement with these terms!


Any questions regarding this agreement should be sent to's sales department prior to signing up for service. Terms of Service provides shared, semi-dedicated and dedicated services to people all around the world. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the utmost quality. Please read very carefully before ordering and/or using services. Service Agreement

The Service Agreement is a separate agreement between and all customers. Please make sure you are in agreement with the following points and conditions, as well as our service agreement (in its entirety) before signing up for or using's services. Contact our sales department for any clarifications.

End User Aggreement

Customers may not sublease, sub host, or give away control of any portion of their space and/or resources (indulging, but not limited to, e-mail accounts, space, ftp accounts, etc.), unless otherwise stated on our website.

Public Trackers

Please note we allow public trackers on the metered plans. If your plan is unmetered, all known public trackers will be blocked with a daily updated list.

7 day money back guarantee

All new customers are entitled to our 7 days money back guarantee (conditions apply). Please check our refund policy for details.


All services provided by may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all servers. This includes sites that include sexually explicit or hardcore images and/or advertising.


Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.


Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.


Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.

Prohibited Products and Services:

At we follow a "Zero Tolerance Policy" regarding specific prohibited products and services. Any account that falls into one of these categories, will be immediately terminated without prior notice.

  • Adoption services
  • Child pornography
  • Live animals
  • Human body parts, fluids or remains
  • Material which violates copyrights, trademarks or intellectual property
  • Credit card protection services
  • Credit repair services
  • Charities operating as pyramid or multi-level scheme
  • Drugs or related paraphernalia
  • Products for which delivery will take more than 3 months
  • Firearms sold from home
  • Products or businesses originating in countries that are subject to sanctions
Content Delivery

Our service is strictly forbidden to be used as any kind of Content Delivery Network (CDN). Customers may not use the public HTTP part of their account, to distribute any kind of content or share any kind of files (media, audio, etc) with the public. The public http part of each client's account, is intended for private usage only and the client is responsible to make sure that all access to it, is password protected and not open to the public. Violations in this policy will result in immediate suspension of the account for security reasons.

Copyright Violations will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.

Child Exploitation

Child pornography is strictly prohibited to be downloaded, saved or hosted on our servers. If we discover that a client has such content in his account, we will immediately terminate his services and report him/her to the authorities

Adult Content

We do not allow illegal and prohibited adult content (child pornography, rape, bestiality, violation, incest) to be downloaded, hosted or saved on our servers. If we discover such content on a client's account, we will immediately terminate it

System Resource Usage

If's system administration team determines that a customer's account is utilizing an unacceptable amount of system resources, may temporarily deactivate the account in question. If's staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to either upgrade to a dedicated server or locate a new provider. This only occurs in extreme cases. will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.

Background Running Programs (bots/daemons/monitors)

Customers are not permitted to run programs in the background on shared servers. This tends to use a lot of system resources, and can impair service to other customers on that server.


Customers are responsible for maintaining their own backups on their own personal computers. does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on's part). Always back your data up to your personal computer! Hardware failures can happen, and we cannot be help responsible for loss of data in this case.


IRC (Internet Relay Chat)

We do not allow IRC or IRC bots to be operated on our servers. Any account found to be in violation of this provision will be immediately suspended and/or deactivated and no refund will be issued.

Shell Access

Shell access is provided, however it is restricted to be used for simple tasks as:

  • Deleting, viewing, moving your data
  • Getting info about your account

Shell access cannot be used for attacks or hacking attempts on other users or networks

If your account is ever found not to comply with the above, it will immediatelly be terminated without notice, and no refund is going to be given.

Unsolicited Email (SPAM)

SPAMing, or the sending of unsolicited email, from a server or using a return email address that is maintained on a server is STRICTLY prohibited. Using SPAM to advertise a site hosted on network also constitutes as a violation of this provision. will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.

Help us STOP SPAM! Please email our abuse department immediately to report a violation of our SPAM policies.

Server Abuse

Any attempts to undermine or cause harm to a server or customer of is strictly prohibited. will be the sole arbiter as to what constitutes a violation of this provision. Customers found in violation of this provision will be subject to account deactivation without refund. will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.

Failure to Follow Policies

Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to's discretion). Any accounts and/or servers contained within network must adhere to the above policies.

We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund--and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required. reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.