Frequently Asked Questions
Yes, Once you hit your upload limit your seedbox is slowed to 10MB/s about 500 to 600GB per day, If you wish to remove this limit you can but extra Bandwidth from your Dash at 1.5Euro per 1TB you can buy in blocks of 5, 10, 15, 20 or 30TB
There are very few reasons for the system to auto reject orders the main one's being there has been abuse on your account either via billing , abusing staff or seedbox abuse ( running custom app's causing high server loads or abusing the seedbox bandwidth and not fixing after staff contacted you )
You are more then welcome to ticket asking for the reason your order was rejected if it is something that can be solved we will allow you to make new orders
We both have limited and unlimited plans. You can easily see if you are on a limited plan on your dashboard by looking at the [Upload Limits] card.
Yes, on servers that support SSH you are free to install apps that aren't provided by the dashboard. Please bear in mind we do not offer any support for unsupported applications. Using SSH is at your own risk!
Only install app's to the seedit4me folder if you install to root this can fill up the small root area causing issues with your box
Also you can NOT change the OS as this will cause errors and the seedbox will just be formatted by staff
we run on ubuntu 18.04 LTS
If you install any program or app that puts unacceptable load on the seedbox your seedbox will be disabled or formatted to fix this.
Seedit4.me offers unmetered bandwith on selected plans. Due to a rise in demand of bandwith on these servers we will be enforcing our Fair Use Policy (FUP) from today on.
What does this mean?
For 99% of our clients this will make no change, except for better peak speeds and less load on average. The 1% remainder that uses up far more than other clients will experience throttling once they go beyond the FUP limits set on the specific server they are on. These vary form server to server, but ultimately are so lenient you will need to do TB's more than any other client before you hit them. The line will be throttled until the next renew date when the data resets.
Please also note that we do not allow our servers to be used as a proxy servers, for any and all activites. Using our services as such will lead to either the service being suspended or the slot being limited. Our services are not designed to be used in this way and doing so causes high loads on the servers as well as massive data usage affecting all other clients on that server.
If you are on a plan we have removed all the time your renewing it your keep the plan and the price
if you cancel or let it lapse then your need to start with a new plan
Seedit4me does Not change domain names or set them for clients when a seedbox is made the system picks your name and this is set for the life of that seedbox
You can set your own domain to point to your seedbox and edit the nginx config but be warned seedit4me will offer no support or advice on doing this if making changes breaks your seedbox you will need to reinstall from your dash
No. All seedbox come with Ubuntu 18.04 Upgrading this to higher or changing the OS causes issues with our systems
If a client does change the OS on there seedbox we will offer zero support for any issues you may have with app's or installs and if the seedbox is causing errors to the system it will be reinstalled without notice