Knowledge base Tag
If you pay the same invoice more then once it will be added as a credit to your account, which in turn will be used to pay (part of) your next invoice. If you need the money refunded please open a ticket and let us know.Please note if you have a PayPal sub running we can not pause it refuse it or adjust it it is fully in your control ( A PayPal sub means your asking PayPal to send the same amount the same time and date every month )You can cancel this from your pa…
If you fail to pay your invoice by its expiry date then your slot will be suspended for 3 days. After the 3rd day you slot will be purged and all data will be deleted without any option to be recovered. Do you know up front about an issue with an upcoming invoice? Contact billing and we will do our best to hold it for a few more days for you.