You can find all guides, tips and help with troubleshooting for a lot of apps and our own system here. If you have any issues, even with the help of our awesome guides, you can always submit a ticket and we will see how we can help you best!
If you use the search bar on the right you will also find forum threads and news items related to your query.
Knowledge base Article
I paid an invoice twice, what now?
If you pay the same invoice more then once it will be added as a credit to your account, which in turn will be used to pay (part of) your next invoice. If you need the money refunded please open a ticket and let us know.
Please note if you have a PayPal sub running we can not pause it refuse it or adjust it it is fully in your control ( A PayPal sub means your asking PayPal to send the same amount the same time and date every month )
You can cancel this from your paypal account at any time